New technologies have allowed multiple advances in different sectors such as the Tourism and Transportation sectors. As the number of passengers travelling keeps growing, as well as the international trade of goods, terminals demand a precise adaptation to accommodate new solutions. The implementation of these new mechanisms leads to Smart Airports.

We are currently experiencing how the Smart Airports are integrating different smart solutions with the focus on telecommunications, robotics and Internet of Things. These new advancements have a direct implication on the different agents: customers, employees and industry.

Improved User Experience

Traveling is a unique and unforgettable experience, or so they say, but this journey usually brings queues and stress at airports. Technology is the perfect tool to make airports a more comfortable place where passengers can start their trip more relaxed.

Reserving or buying a plane ticket nowadays can be done from a Smartphone, tablet or computer. Obtaining the ticket is easy and fast. In addition, thanks to the IoT it is possible to verify and confirm the payment without forms or waiting.

Check-in is another improvement thanks to new technologies: now it can be done from the Smartphone in a simple and comfortable way, saving time, queues and the print.

Adaptation to the new Digital Era needs

The transport sector has high expectations in the air given the predictions of the future challenges of aviation. The significant increase in the number of passengers or the new types of vehicles demand a digital transformation in airports.

NATS, the main provider of air navigation services in the United Kingdom, estimates that this boom will materialize in an increase of 7.3 billion passengers in 2034.

According to the aeronautical company SITA, airports will invest 11.8 billion dollars to improve their telecommunication systems, 68% more than three years ago. Of course, sustainability will be another factor that will prevail in the development of smart airports.

Improved Employee Conditions

Airport workers are exposed to a wide range of hazards on a daily basis. The most serious dangers are found on the runways: due to the movement of vehicles, aircraft engines and propellers or noise and lighting, among others.

The implementation of the IoT in airports, and the use of wearables, helps employees to be less exposed to these dangers. The NGD-One device allows receiving relevant data in real-time information regarding impacts, falls and thermal stress. Also providing information to define dangerous zones within the workspace.